Terms of Service

These Terms of Service (“Terms”) govern your use of, and purchases from, the Lumorya website and desktop application (the “Service”), operated by [LEGAL ENTITY NAME] (“we”, “us”), whose details are set out in our Legal Notice. By creating an account, downloading the application or making a purchase, you accept these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use Lumorya. The Service may include mature, adults-only content. By using it, you confirm that you are an adult.

2. The Service

Lumorya is a desktop application that runs an AI companion locally on your device. The AI and your data run on your own machine; we provide the application, account management and licensing.

3. Your account

You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information and keep it up to date.

4. License

Subject to these Terms and your active plan, we grant you a personal, non-exclusive, non-transferable license to install and use the Lumorya application. You may not resell, sublicense, redistribute, reverse engineer or attempt to circumvent the licensing of the application, except where such restriction is prohibited by law.

5. Free trial

Lumorya offers a free trial so you can try the application before paying. The trial is provided “as is” and may change or end at any time.

6. Plans, payments and billing

Paid plans (monthly subscription or one-time lifetime purchase) and their prices are presented before purchase. Orders are sold and processed by Lemon Squeezy, our Merchant of Record, which handles payment, invoicing and applicable taxes (e.g. VAT). Subscriptions renew automatically for the same period until cancelled; you can cancel at any time, and your access continues until the end of the current billing period.

7. Right of withdrawal (digital content)

If you are a consumer in the European Union, you normally have a 14-day right of withdrawal for distance purchases. However, Lumorya provides digital content delivered immediately (download and license activation). By purchasing, you expressly request immediate performance and acknowledge that you lose your right of withdrawal once access to the digital content has begun, in accordance with Article L221-28 of the French Consumer Code and EU Directive 2011/83/EU.

8. Legal guarantee

As a consumer, you benefit from the statutory legal guarantee of conformity (“garantie légale de conformité”) and the guarantee against hidden defects under applicable French and EU law, independently of any commercial guarantee and at no additional cost. To make a claim, contact contact@lumorya.app.

9. Refunds

Subject to the legal guarantee above and applicable law, refund requests are handled in accordance with the policy of our Merchant of Record. For any request, contact contact@lumorya.app.

10. Acceptable use

You agree not to use the Service to:

• break any applicable law or regulation;
• create or distribute content that is illegal, including any content that sexualizes minors;
• infringe the rights of others;
• compromise the security or integrity of the Service.

11. Your content

Your companions, conversations and generated content are created and stored on your own device. You are solely responsible for them. Because they stay local, we have no access to and no control over this content.

12. Intellectual property

The Lumorya application, website, branding and related materials are owned by us and protected by applicable laws. These Terms do not transfer any ownership to you beyond the license granted above.

13. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind beyond those required by law. AI-generated content may be inaccurate, inappropriate or fictional; you use it at your own discretion. We do not guarantee that the Service will be uninterrupted or error-free.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental or consequential damages, or for any loss of data, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited by law, including in case of death, personal injury, or gross negligence.

15. Indemnification

You agree to indemnify and hold us harmless from any claim or demand arising out of your misuse of the Service or your breach of these Terms, to the extent permitted by law.

16. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms.

17. Governing law and consumer mediation

These Terms are governed by French law, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

In accordance with French law, if a dispute is not resolved after a prior written complaint to us, you may, as a consumer, refer the matter free of charge to a consumer mediator: [CONSUMER MEDIATOR NAME], [MEDIATOR WEBSITE / ADDRESS].

18. Miscellaneous

If any provision of these Terms is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy and Legal Notice, constitute the entire agreement between you and us regarding the Service. You may not assign these Terms; we may assign them to a successor. We are not liable for failures caused by events beyond our reasonable control (force majeure).

19. Changes

We may update these Terms from time to time. We will update the “Last updated” date above and, where appropriate, notify you. Continued use of the Service after changes means you accept the updated Terms.

20. Contact

Questions about these Terms? Email us at contact@lumorya.app.